Significant amounts of community consultation have been completed as part of the EIS process and a summary of the consulted stakeholders derives from the full community consultation report as prepared by Newgate (2017) – refer to Appendix N in the EIS.


The objectives of the consultation process were to inform, involve and build an understanding of the proposed development between all relevant stakeholders including local business owners, industry, surrounding residences and community groups.

The approaches to engagement included:
Providing information to residents, businesses, stakeholder and community groups;
Two-way interaction on a range of issues relating to the project; and
Receiving community and stakeholder feedback for consideration as part of the environmental impact assessment studies.

Consultation methods adopted during the EIS process included community newsletters, website information, media releases and media coverage, free call line and email contact, door-knocking and letterbox drops, stakeholder meetings, community meetings, stakeholder workshop and social media. All issues and comments raised during consultation by the community, government agencies, and interest or stakeholder groups were recorded on a database. Various issues have then informed the proposal investigations and the ongoing design of the proposal.


The major stakeholders engaged and who were willing to meet and discuss the proposal during the consultation process of the EIS are summarised below:


The following lists the major areas of concern raised by the public and stakeholders during the consultation period:

  • Impact of air quality and potential community health issues
  • The source of waste and responsibility for management of the waste
  • Recycling – what can and cannot be recycled, end markets and the recycling philosophy
  • Economic and social impacts
  • Traffic and noise impacts
  • The facility location
  • The ongoing consultation processes
  • Whether the proposal represents industry best practice
  • The approvals process and governance
  • Disposal of residue
  • The reputation of the proponent
  • Zoning of the site and permissible uses
  • Visual and noise impacts
  • Freight rail component
  • Carbon footprint

Each of these concerns have been addressed as part of the impact assessment detailed in the draft EIS.


If approved, consultation will continue throughout the detailed design, construction and operational phases of the project.

  • A community and stakeholder engagement plan would be developed and implemented to appropriately reflect community information needs and any disclosure requirements of the ACT Government.
  • Consultation activities and tools during this period would include:
  • Notification of construction works that may disturb local residents and businesses;
  • Notification of changing traffic and access conditions around the facility site;
  • An 1800 community information telephone line and email address;
  • Community information sessions or educational open days;
  • Website updates including data on recycling alternatives;
  • Newsletters; and
  • Advertising in local and regional media when / as required.

The proposal would have an important educational role for the community, and CRS plans to work with schools and universities to ensure that the centre contributes to regional waste management awareness and knowledge building.